Your neighbour, Mrs. Alvarez, lives below you. For the past three days, there has been hammering and drilling from 7am until 7pm.

**Question:**
You have been renovating your apartment. Your neighbour, Mrs. Alvarez, lives below you. For the past three days, there has been hammering and drilling from 7am until 7pm. She has not complained, but you feel guilty. Write an email to Mrs. Alvarez. In your email:
– Apologize for the noise
– Explain why the work is taking so long
– Tell her when it will end and offer a small gift

**Model Answer:**

**To:** mrs.alvarez@email.com
**Subject:** Sincere apology for the renovation noise

Dear Mrs. Alvarez,

I am writing to sincerely apologize for the terrible noise coming from my apartment over the past three days. I know the hammering and drilling have been extremely disruptive, and I feel awful that you have had to endure it, especially because I know you often work from home.

To explain, I am having my kitchen and bathroom completely redone because of old water damage. The contractor assured me the noisy work would only take two days, but they discovered mold behind the walls, which required extra demolition. I was not expecting this delay, and I should have warned you in advance. I am truly sorry.

The good news is that all hammering and drilling will finish by 6:00 PM today. For the rest of the week, there will only be painting and tiling, which is very quiet. To make up for the disturbance, I would like to buy you a dinner at the Italian restaurant downstairs, or I can give you a $50 gift card for a store of your choice. Please let me know what you would prefer.

Thank you for your patience and understanding. Please do not hesitate to knock on my door if the noise becomes unbearable again.

Best regards,
Sarah Chen