You completely forgot your best friend Jamie’s birthday. Jamie texted you yesterday saying they felt hurt.

**Question:**
You completely forgot your best friend Jamie’s birthday. Jamie texted you yesterday saying they felt hurt. Write an email to Jamie. In your email:
– Apologize sincerely
– Explain why you forgot (without making excuses)
– Suggest how you will make it up to them

**Model Answer:**

**To:** jamie@email.com
**Subject:** I am so, so sorry I forgot your birthday

Hey Jamie,

I feel absolutely terrible. I have no excuse for forgetting your birthday, and I completely understand why you’re hurt. You are my best friend, and you have never forgotten mine. I am really, really sorry.

The honest truth is that last week was insane at work – my boss quit suddenly, and I had to cover all her projects. I was working until midnight every night, and I just lost track of what day it was. That’s not an excuse, though. I should have put your birthday in my calendar years ago, and I didn’t. That’s on me.

I want to make this right. Can I take you out this Saturday for a proper birthday dinner? My treat, anywhere you want. I already ordered you a gift online – it’s arriving on Friday, but I’ll bring it Saturday. Also, I promise I will never forget again. I have set a recurring reminder on my phone and my work calendar.

Please don’t stay mad at me. Let me make it up to you. Let me know where you want to eat.

Love,
Chris