Question:You rent an apartment. The upstairs neighbours play loud music every night until 1am. You have knocked on their door twice, but they ignored you. Write an email to your landlord, Mr. Davies. In your email: Model Answer (188 words): To: mr.davies@rentals.com Subject: Noise complaint – upstairs neighbours (Apt 3B) Dear Mr. Davies, I hope…
Question:You ordered a glass vase online. It arrived cracked, with poor packaging. The returns form was missing. Write a letter to the customer service manager. Include: Model Answer (Formal – 202 words): Dear Sir or Madam, I am writing to formally complain about a fragile glass vase (order reference #V7890) that arrived on 10th March…
Question:Your bank deducted a $50 fee from your account in error. You have called and emailed but received no reply. Write a letter to the bank manager. In your letter: Model Answer (Formal – 195 words): Dear Sir or Madam, I am writing to dispute an unauthorised fee of $50 that was debited from my…
Question:You bought a new washing machine from an appliance store. It stopped working after one week. You called the service department twice but they haven’t fixed it. Write a letter to the store manager. In your letter: Model Answer (Formal – 198 words): Dear Sir or Madam, I am writing to formally complain about a…
You recently bought a new laptop from an online store. When it arrived, you discovered that the laptop had a faulty keyboard and a scratched screen. The store’s return policy states that items can be returned within 14 days, but when you tried to contact customer service, no one responded. Write a letter to the…
Question:You missed a class due to sickness and need notes. Write an email to a classmate. In your email: Sample Answer (168 words): Subject: Could I borrow your notes from yesterday’s class? Hey Jessica, I hope you’re doing well. I’m writing to ask you a small favour because I missed our Business Communications class yesterday, and…
Question:Your phone keeps freezing and restarting. Write an email to a tech-savvy friend. In your email: Sample Answer (166 words): Subject: Help! My phone is going crazy 😅 Hey Sam, I hope you’re having a good week. I’m writing to you because my phone has been acting super weird, and you’re the only tech genius I…
Question:You need someone to water your plants while you are away for a week. Write an email to your neighbour. In your email: Sample Answer (165 words): Subject: Quick favour – could you water my plants? Hi Mark, I hope you’re doing well. I’m writing to ask you a small favour because I’ll be out of…
Your friend recently visited a new restaurant in town. Write an email to your friend. In your email: Sample Answer (163 words): Subject: Hey! Tell me about that new restaurant you tried Hey Amanda, I hope you’re doing great. I’m writing to ask you about that new Italian place you went to last weekend – I…
Question:You are working on a group project and need help from a colleague. Write an email to your coworker. In your email: Sample Answer (169 words): Subject: Quick Request for Help with Sales Data Hi James, I hope you are doing well. I am writing to request your assistance with the quarterly sales report because I…