You are applying for a volunteer position at a hospital.
**Question:**
You want to volunteer at your local hospital’s information desk, helping visitors find their way. Write an application email to the volunteer coordinator, Dr. Lewis. In your email:
– Introduce yourself and state why you want to volunteer
– Describe your customer service experience
– Explain your availability and commitment level
**Model Answer:**
**To:** dr.lewis@cityhospital.org
**Subject:** Volunteer Application – Information Desk – James Kim
Dear Dr. Lewis,
I am writing to apply for the Information Desk volunteer position at City Hospital. After recently retiring from a 30-year career in customer service, I am eager to give back to my community, and I believe my skills would be well-suited to helping patients and visitors navigate the hospital.
For the past 25 years, I worked as a guest services manager at the Grand Plaza Hotel, where I was responsible for handling guest inquiries, resolving complaints, and providing directions and recommendations. I am accustomed to working in a fast-paced environment, remaining calm under pressure, and communicating clearly with people who may be stressed or confused. I have also completed CPR and first aid certification, which I renewed last month.
I have been a resident of this neighbourhood for 15 years, and I am very familiar with the hospital’s layout, having visited family members here many times. I know how overwhelming a large hospital can be for first-time visitors, and I would take pride in helping to make their experience less stressful.
In terms of availability, I am completely retired and can commit to any shift. I would prefer two four-hour shifts per week – either weekday mornings or afternoons – but I am flexible. I am also willing to commit to at least one year of regular volunteering.
I have attached my resume and the contact information for two professional references. Thank you for considering my application. I would be honoured to contribute to the important work your hospital does.
Sincerely,
James Kim